Iraq: Program Manager WASH

Sep 27, 2016 | Agency for Technical Cooperation and Development
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ACTED has been working in Iraq since 2003 providing humanitarian support to vulnerable populations through multi-sector emergency assistance. ACTED has been operational in the Kurdistan Region of Iraq (KRI) since 2007 initially working to build the capacity of civil society organizations and, since early 2013, responding to the Syrian refugee crisis through the provision of food, camp management and child protection services. Furthermore, ACTED was one of the first humanitarian actors to address the mass displacements from Mosul in June 2014 and has since been working on meeting the basic needs of displaced populations residing in Northern and Southern Iraq. With a main office in Erbil City, and bases in Sulaymaniyah City and Duhok City, ACTED has opened bases in Kalar (Sulaymaniyah Governorate), and in Kut (Wassit Governorate, Southern Iraq) and has expanded its staffing with 27 international and nearly 400 national staff currently working within the five bases.

In addition, REACH has been conducting assessments in Iraq since late 2012, initially focusing on informing the humanitarian response to the Syrian response in KR-I, and since the start of the IDP crisis in January, has supported UNHCR, OCHA, USAID/OFDA with cross-cutting assessments such as Multi-Sector Needs Assessments focusing on refugees, and Multi-Cluster Needs Assessment focusing on IDPs conducted in KR-I and accessible areas.

Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last kilometer: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. ACTED develops and implements programs that target the most vulnerable amongst populations that have suffered from conflict, natural disaster, or socio-economic hardship. ACTED’s approach looks beyond the immediate emergency towards opportunities for longer term livelihoods reconstruction and sustainable development.

With a budget of 164 million EUR in 2014, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 8 million beneficiaries with 400 international staff and 4,300 national staff.

Position profile

The WASH Programme Manager will work in and oversee ACTED’s WASH Programme in Iraq.

He/she reports immediately to the Area Coordinator concerning any difficulty met in the implementation of his/her activities, in dealing with beneficiaries, authorities or with other stakeholders, or with concern to security.

With these objectives the WASH Programme Manager is responsible for:

  • Building/rehabilitation/preventive maintenance of water and sanitation facilities in emergency and long-term settings
  • Water quality and delivery monitoring or organization
  • Solid waste management and hygiene promotion
  • Coordination with stakeholders involved in water and waste management at local level

1. Ensure external representation of ACTED in relevant sectors

  • Representation vis-à-vis provincial authorities:
  • Participate in technical and sectoral meetings to ensure visibility amongst local authorities;
  • Representation vis-à-vis Donors:
  • Participate in technical and sectoral Donor meetings and pass relevant information to the Country Coordinator;
  • Representation vis-à-vis international organisations:
  • Participate in technical and sectoral meetings and working groups involving NGOs and UN Agencies (UNHCR, UNICEF, WFP, WHO, etc.) and all other intergovernmental institutions;
  • Contribute to the creation of reports, ensuring the quality and accuracy of technical information provided as well as the confidentiality of internal information as required.
  • More generally, the program manager is expected to contribute to the creation of a positive image and overall credibility of the organisation, notably through the application of ACTED’s mandate, ethics, values and stand-point with regard to other actors.

2. Project Cycle Management

  • Project implementation:
  • Plan the various stages of project implementation;
  • Guide the implementation of the project and the methods of follow-up;
  • Manage project finances, logistics and materials;
  • Liaise with all internal and external counterparts of the project;
  • Assess the activities undertaken and ensure efficient use of resources;
  • Project reporting requirements:
  • Create and update work-plan and Programme Manager Framework for the project;
  • Set up a clear timeline of reports to be submitted to project Donors;
  • Draft narrative reports to donors, monthly internal reports and contribute to the development of financial reports through regular budgetary follow up;
  • Ensure adherence to FLAT procedures.
  • More generally, communicate systematically to the relevant Country Coordinator on project
  • progress and planning.

3. Provide Relevant Technical Expertise

  • Provide technical inputs and guidance and ensure that technical quality and standards
  • are considered during project implementation:
  • Collect technical information and analyse associated opportunities and risks;
  • Support the design of BoQs for WASH facilities in refugee camps;
  • Define adequate technical modalities and strategies of intervention as per objective;
  • Identify relevant technical authorities and partners, and propose formal partnership and/or contracts;
  • Oversee construction activities of water, greywater and sewage systems..
  • Undertake quality control:
  • Analyse technical added-value and project impact;
  • Propose and implement solutions to problems encountered;
  • Set up technical evaluation exercises during and following implementation.

4. Oversee Program Staff and Securiyt

  • Guide and direct program staff:
  • Organise and lead project coordination meetings;
  • Prepare and follow work plans with each project member;
  • Ensure a positive working environment and good team dynamics (solve out potential conflicts);
  • Adapt the organigramme and ToRs of project personnel according to the project development;
  • Undertake regular appraisals of directly supervised colleagues and pass appraisal forms to the Country Admin/HR Manager with recommendations (new position, changes to contract or salary etc.);
  • Ensure a building of capacity amongst technical staff in the relevant sectors.
  • Contribute to the recruitment of expatriate and national staff:
  • When requested by HQ or by Country Coordinator, draft ToRs or Job Profiles and undertake interviews to assess technical abilities of expatriate and national candidates.
  • Oversee staff security:
  • In cooperation with the relevant department, monitor the local security situation and inform the Country Coordinator of developments through regular written reports;
  • Contribute to the updating of the security guidelines in the project area of intervention;
  • Ensure that security procedures are respected by each member of the project team.

5. Identify Best Practices and Lessons Learned

  • Collect information and tools employed for project implementation;
  • Draft memos detailing lessons learned and best practices identified during the project;
  • Share such memos with internal and external partners;
  • Communicate such information to the Country Director or Area Coordinator, to Regional Support Offices and to HQ Reporting Department.

Country profile

Capital office: Erbil

Area: 1

Projects: 29 (2014)

Budget: 13.4 M euros (2014)

National Staff: 398

Qualifications

  • Degree in civil engineering, water engineering, or related courses;
  • At least 3 years of experience in project implementation and construction, preferably in an international context;
  • At least 3 years of experience in water supply, water quality, sanitation, and related fields;
  • Experience in Greenfield sites preferred.
  • Experience in refugee camp situations preferred.
  • Arabic language preferred.
  • Rapid deployment required.

Conditions

  • Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
  • Additional monthly living allowance
  • Free food and lodging provided at the organisation’s guesthouse
  • Transportation costs covered, including additional return ticket + luggage allowance
  • Provision of medical, life, and repatriation insurance + retirement package

Submission of applications

Please send, in English, your cover letter, CV, and three references to jobs@acted.org

Ref : PMW/IRA/SA